If you need immediate help or have a pressing question, the Writing Center offers 24/7 live chat to all students in every course. Tutors can answer questions related to brainstorming, writing strategies, sentence structure, APA formatting, and many other writing-related topics.

To learn how to use the 24/7 chat support, follow these step-by-step directions:

  1. Click on the “Writing Center & Library” link within your course.Click on "Writing Center & Library" link within your course.

     

  2. Click on the purple “Live Tutoring Free” icon.Click on the "Live Tutoring Free" icon.

     

  3. Select your course from the list. If your course isn’t listed, click on “Writing Center for Other Courses.”Select your course.

     

  4. Click on “Continue.” To skip this message in the future, check off “Click here to not show this message again.”Click on "Continue."

     

  5. Click on “Ask NetTutor – Live one to one Help.”Click on "Ask NetTutor -Live one to one Help".

     

  6. Wait for an available tutor. You’ll hear a bell when it’s your turn. While you wait, prepare your questions for your tutor.Wait for your tutor.

     

  7. Once your session starts, chat with a tutor in the chat box, or use the whiteboard to type or draw. If you want to use the microphone or the webcam, simply ask your tutor to enable those features.Use the chat and whiteboard features.

     

  1. Click on the “Writing Center” link within your course.Click on the "Writing Center" link within your course.

     

  2. Click on the “Live Tutoring Free” icon.Click on the "24/7 Tutoring" icon.

     

  3. Select your course from the list. If you course isn’t listed, click on “All Other Courses.”Select your course.

     

  4. Click on “Continue.” To skip this step in the future, check off “Click here to not show this message again.”Click on "Continue."

     

  5. Click on “Ask NetTutor – Live one to one Help.”Click on "Ask NetTutor -Live one to one Help."

     

  6. Wait for an available tutor. You’ll hear a bell when it’s your turn. While you wait, prepare your questions for your tutor.Wait for a tutor.

     

  7. Once your session starts, chat with a tutor in the chat box, or use the whiteboard to type or draw. If you want to use the microphone or the webcam, simply ask your tutor to enable those features.Chat or use the Whiteboard.